{"id":23,"date":"2026-11-02T13:57:10","date_gmt":"2026-11-02T13:57:10","guid":{"rendered":"https:\/\/youtubetv.support\/site1\/?page_id=23"},"modified":"2026-11-02T16:14:44","modified_gmt":"2026-11-02T16:14:44","slug":"process","status":"publish","type":"page","link":"https:\/\/youtubetv.support\/site1\/process\/","title":{"rendered":"Process"},"content":{"rendered":"<p><!-- PAGE CONTENT --><\/p>\n<div class=\"tsi-page\">\n<div class=\"tsi-page-hero\">\n<div class=\"tsi-container\">\n<p class=\"tsi-breadcrumb\">Home \/ How It Works<\/p>\n<h1 class=\"tsi-page-title\">How a Job Runs, Start to Finish.<\/h1>\n<p class=\"tsi-page-subtitle\">Every install follows the same four stages \u2014 logged on a work order, whether it&#8217;s one TV or a full room.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"tsi-container tsi-section\">\n<div class=\"tsi-card-grid\">\n<div class=\"tsi-card\">\n                <span class=\"tsi-card-badge\">Stage 1<\/span><\/p>\n<h2 style=\"font-size: 1.2em; margin-top: 15px;\">Book Online or By Phone<\/h2>\n<p>Pick your service, tell us your TV size and wall type, and choose a time window. You&#8217;ll see the flat-rate price before you confirm \u2014 no quote request, no waiting for a callback.<\/p>\n<\/p><\/div>\n<div class=\"tsi-card\">\n                <span class=\"tsi-card-badge\">Stage 2<\/span><\/p>\n<h2 style=\"font-size: 1.2em; margin-top: 15px;\">A Technician Is Assigned<\/h2>\n<p>We match your job to a licensed, insured, background-checked technician in your metro area and text you their name and estimated arrival window the day before.<\/p>\n<\/p><\/div>\n<div class=\"tsi-card\">\n                <span class=\"tsi-card-badge\">Stage 3<\/span><\/p>\n<h2 style=\"font-size: 1.2em; margin-top: 15px;\">On-Site Install<\/h2>\n<p>Your technician arrives with the tools and standard hardware for the job, confirms the price with you, and mounts, wires, or configures your equipment while you&#8217;re home.<\/p>\n<\/p><\/div>\n<div class=\"tsi-card\">\n                <span class=\"tsi-card-badge\">Stage 4<\/span><\/p>\n<h2 style=\"font-size: 1.2em; margin-top: 15px;\">Walkthrough &#038; Sign-Off<\/h2>\n<p>Before they pack up, your technician walks you through the finished setup, tests it with you, and has you confirm everything works before closing the ticket.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"tsi-container tsi-section tsi-section-bordered\">\n<p class=\"tsi-eyebrow\">\u2014 GOOD TO KNOW<\/p>\n<h2 class=\"tsi-section-title\">A Few Things Every Customer Should Know.<\/h2>\n<div class=\"tsi-card-grid\">\n<div class=\"tsi-card\">\n<h3>You&#8217;ll Need to Be Home<\/h3>\n<p>An adult 18+ needs to be present for the entire visit to approve the work and sign off at the end.<\/p>\n<\/p><\/div>\n<div class=\"tsi-card\">\n<h3>Bring Your Own Accounts<\/h3>\n<p>Have your streaming service logins handy \u2014 your technician sets devices up with you, not for you, and never stores your credentials.<\/p>\n<\/p><\/div>\n<div class=\"tsi-card\">\n<h3>Reschedule Anytime<\/h3>\n<p>Plans change \u2014 reschedule or cancel up to 24 hours before your appointment at no charge.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home \/ How It Works How a Job Runs, Start to Finish. Every install follows the same four stages \u2014 logged on a work order, whether it&#8217;s one TV or a full room. Stage 1 Book Online or By Phone Pick your service, tell us your TV size and wall type, and choose a time [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":3,"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":60,"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/pages\/23\/revisions\/60"}],"wp:attachment":[{"href":"https:\/\/youtubetv.support\/site1\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}